What to Expect
What to Expect
We keep the process clear, honest, and free of surprises. Here’s how an engagement typically works, from the first conversation to the instrument arriving in your hands.
We keep the process clear, honest, and free of surprises. Here’s how an engagement typically works, from the first conversation to the instrument arriving in your hands.
The Conversation
The Conversation
We start by understanding what you’re looking for — your goals, timeline, budget, and whether you already have a specific instrument in mind or need help finding one.
We start by understanding what you’re looking for — your goals, timeline, budget, and whether you already have a specific instrument in mind or need help finding one.
Before We Travel
Before We Travel
Once we agree to move forward, we handle the practical details together: scheduling, travel, the engagement agreement, deposit, insurance, and transportation. Some engagements are single-day. Others require more planning. We’ll walk through everything clearly.
Once we agree to move forward, we handle the practical details together: scheduling, travel, the engagement agreement, deposit, insurance, and transportation. Some engagements are single-day. Others require more planning. We’ll walk through everything clearly.
Travel Day(s)
Travel Day(s)
We keep you informed throughout. While we can’t control weather or delays, we plan carefully and make sure you always know where things stand.
We keep you informed throughout. While we can’t control weather or delays, we plan carefully and make sure you always know where things stand.
Time With the Instrument
Time With the Instrument
This is the core of the work. We play the instrument, assess it thoroughly, compare it to the listing, and document what we experience. Our job is to give you an honest report so you can make a confident decision — not to talk you into a purchase.
This is the core of the work. We play the instrument, assess it thoroughly, compare it to the listing, and document what we experience. Our job is to give you an honest report so you can make a confident decision — not to talk you into a purchase.
The Call
The Call
Before any purchase decision, we talk through what we found. We’ll answer your questions and tell you straight whether we believe it’s the right instrument or whether you should keep looking.
Before any purchase decision, we talk through what we found. We’ll answer your questions and tell you straight whether we believe it’s the right instrument or whether you should keep looking.
Bringing It Home
Bringing It Home
If you decide to move forward, we handle the purchase and personally bring the instrument to you. There’s no rush. The goal is simply to make sure it’s the right one.
If you decide to move forward, we handle the purchase and personally bring the instrument to you. There’s no rush. The goal is simply to make sure it’s the right one.
Questions?
Questions?
If you have a specific instrument, destination, or situation in mind, we’re happy to talk it through.
Request an Engagement